You can return unused, unopened items within 14 (or 30) days. Please contact us first for instructions.

Once we receive the item and inspect it, refunds are processed in 5–7 business days to your original payment method.

Returns are shipped at your cost (unless we made an error). The original shipping fee is non-refundable.

Notify us within 3 days of delivery with photos. We’ll arrange replacement or refund as needed.

If the order hasn’t shipped yet, contact us immediately. Once shipped, you must follow the return procedure.

Absolutely. We use secure encryption and never sell your data. You control what you share, and you can request deletion.

You can reach us via email at info@boldnshine.com or via the “Contact Us” page.